Recently the Medford Commons Board expressed displeasure with the quality of the snow plowing this winter. This was the response we were given.
“Thank you for your reply. I apologize that their performance was not satisfactory. My understanding from the language in the contract is that the contractor is only responsible for plowing the roadways and cart ways within each court. The contractor is not responsible for clearing the parking areas. I am not sure if the previous contractor did more than what they were responsible for in the past or not.
I will however speak with the contractor before the next snowfall to make sure they understand their responsibility under the contract and perform accordingly.”